Our approach combines technological innovation with human-centered design to create enrolment processes that are both compliant and user-friendly. By implementing our solutions, clients can increase program participation, reduce administrative costs, and enhance citizen satisfaction through faster, more accessible enrollment experiences.
Eligibility & Enrolment
Streamline health program access through citizen-centric innovations.
Maximus Canada delivers scalable, reliable enrollment solutions that connect citizens with essential government health programs.
Our Solutions
Citizen-Centric Application Paths
Our flexible enrolment solutions offer multiple application methods, so citizens can access government programs through their preferred channels. Our plain-language instructions guide applicants through complex eligibility requirements, empowering them to make educated decisions about program participation. This increases application completion rates while reducing the burden on government staff to explain program requirements.
Automated Eligibility Verification
Our solutions integrate with public and third-party databases to verify eligibility quickly and accurately, reducing manual processing and potential errors. By implementing automated workflows and electronic imaging, we help Canadian government agencies move toward paperless operations that save time, reduce costs, and improve environmental sustainability while maintaining strict compliance with program requirements.
Multilingual Support Through Omni-Channel Contact Centers
To ensure equitable access to government programs, our contact center agents are trained to explain complex eligibility requirements clearly and compassionately, in multiple languages. This ensures that all citizens, regardless of language preference or digital literacy, can successfully navigate enrolment processes.
Self-Service Tools for Citizen Empowerment
We develop intuitive self-service tools that allow applicants to check eligibility, submit forms, and track enrolment status independently. These tools reduce wait times and administrative costs while giving citizens greater control. Our self-service solutions are designed with accessibility in mind, ensuring they meet the needs of all Canadians.
