With Maximus Business Process Outsourcing, governments can focus on the strategic initiatives that drive real change for people. At the same time, they can trust that daily operations are delivered to the highest standard.
Business Process Outsourcing
Enabling government to focus on their core services
Maximus delivers scalable government solutions, cutting edge technology, and citizen focused operations that drive efficiency while helping government improve citizen satisfaction across Canada.
Our Solutions
Omni-channel contact centre support
Empower seamless citizen engagement across all public services. Our omnichannel contact centre support unifies interactions via phone, SMS, live chat, email, and video, ensuring consistent, informed service.
This approach enhances efficiency, boosts citizen satisfaction, and builds trust by providing accessible, personalized support, every time.
Document Processing
Our document processing teams process thousands of documents each month, ensuring government’s customers have timely access to government programs and reimbursements for insured out-of-pocket expenses. From eligibility and enrolment to claims processing, Maximus delivers to strict service levels.
Maximus' document processing services are designed to streamline operations and provide important program insights.
Our expert document processing services ensure accuracy, efficiency, and instant access to the information you need, when you need it.
Document Management
Maximus document management services transform archives into an organized, instantly searchable digital library. Our document management protocols ensure compliance, security and easy access.
