This partnership brings together the core competencies and experiences of Maximus and Shelf, enabling their customers to intelligently leverage data and drive impactful outcomes for generative AI initiatives.
Maximus Canada, a leading provider of government services, is proud to announce its successful completion of the Shelf Certification program, becoming a Shelf Authorized Knowledge Management Partner. This certification signifies Maximus Canada’s commitment to excellence in knowledge management practices and dedication to enhancing the customer experience.
“We are thrilled to receive Shelf Certification,” says Christian Gingras, Managing Director and Country leader of Maximus Canada. “This recognition underscores our commitment to provide exceptional customer service, and leverage knowledge management to drive innovation and growth.”
Shelf is an industry-leading knowledge management platform that helps organizations effectively capture, organize, and share critical knowledge. Through its Shelf Certification program, organizations expand their capability and knowledge of emerging techniques in the knowledge management space. This includes the deployment of AI-assisted tools that empower employees to access the information they need when they need it, leading to improved efficiency, decision-making, and overall performance.
“We are proud to celebrate Maximus Canada's recent achievement in obtaining their Shelf Knowledge Management certification,” says Colin Kennedy, Co-Founder and COO, Shelf.
“This accomplishment is a testament to their deep domain expertise and unwavering commitment to excellence in the field. We are thrilled to recognize them for their mastery, and we look forward to continuing our collaboration in driving innovation and success together."
The Shelf Authorized Knowledge Management Partner Certification is one more step in a multi-year partnership between Maximus and Shelf to modernize knowledge management through the acceleration of Generative AI adoption. With this strategic business alignment, Maximus continues to deliver a more efficient, effective, and satisfying experience in the Knowledge Services domain.
“This certification strengthens our alignment with a platform that empowers us to deliver even greater value to end users and our clients,” says Jennifer Murphy, Director of Integrated Learning & Knowledge Innovation at Maximus and leader of the Knowledge Services team. Knowledge Services is one part of Maximus’ Technology Consulting Service Division, which deploys a deep knowledge of and expertise with government operations to deliver solutions development, data governance and management, AI adoption, advanced architectures, and modern IT methodologies.
“Knowledge Management is an essential part of modern service delivery for public programs,” says Ms. Murphy. “Through Maximus expertise and Shelf technology, we provide our clients with a trusted library of information that is continually optimized to be clear, accurate, and fast.”
