Intelligent Document Processing
Transform document workflows through intelligent automation and security
Maximus Canada delivers intelligent document processing solutions that transform paper-intensive government operations into efficient digital workflows.
We enable federal, provincial, and municipal clients to increase accuracy, lower processing costs, and enhance citizen experiences through faster document processing.
By combining OCR capabilities, automated workflows, and rigorous security protocols, we help Canadian government agencies meet growing service demands while protecting citizens' personal information.
Our Solutions
Intelligent Document Capture and Processing
Our document processing technology uses advanced Optical Character Recognition (OCR) to automatically read and pre-populate case information from various document types.
The system enhances poor-quality images for better scanning results, automates data entry processes, and intelligently routes documents for improved workflows.
This technology has proven successful across multiple Canadian government programs, significantly reducing manual processing time and improving data accuracy.
Seamless Integration with Citizen Engagement Channels
Our intelligent document processing solutions integrate seamlessly with omni-channel contact centers and digital citizen portals, creating a unified experience for Canadians.
Citizens can submit documents through their preferred channels while government staff benefit from a consolidated view of all citizen information.
This integration minimizes processing times and creates more responsive citizen services.
Secure Document Management for Canadian Compliance
We implement comprehensive security measures that align with Canadian federal, provincial, and municipal privacy regulations.
Our company-wide culture of privacy protection includes thorough personnel checks, ongoing privacy certification training, and controlled work environments with monitored access.
These measures ensure that all citizen documents and personal information remain secure throughout the processing lifecycle.
Proven Scalability for Canadian Government Programs
Our intelligent document processing solutions are designed to handle high volumes of documents efficiently, as demonstrated by our extensive work with major provincial health insurance programs across Canada.
This scalability enables federal, provincial, and municipal agencies to meet peak demand periods and growing applicant volumes without compromising on speed or accuracy.